 Who Uses FleXtel? ....Applications of FleXtel Numbers |
Our customers use FleXtel numbers for many different applications...
- Disaster Recovery & Emergency Planning
- Health (includes GP's, Vets and Dentists)
- Automatic systems (modems, alarms etc.)
- Client confidentiality/security
- 24-hour emergency (plumbers, electricians etc.)
- Image aware companies and individuals; TV Advertising Numbers
- Virtual Companies and Teleworkers
- Highly mobile individuals (consultants, armed forces, personnel etc.)
- Clubs, Committees, Charities and Organisations
Please also try our Frequently Asked Questions (FAQ) section.
 Automatic Systems |
Who should read these notes?
Any company using automatic alarm systems, where computers or some other monitoring
equipment need to make calls to a central call centre.
Why?
If the telephone number of the central call centre changes (or if there is
a line fault and calls need to route to a backup site), then it is easier to
reroute a single FleXtel number than it is to reprogram all your equipment at
each location.
What are the benefits?
Since FleXtel numbers are entirely free to use, there will be little or no financial impact by upgrading to these numbers for greater security.
Examples of situations involving FleXtel numbers in highly secure automatic systems:
Supermarkets have alarms on their freezers to indicate incorrect temperature, this is centrally monitored, so there could be hundreds or thousands of units setup to dial this central call centre.
If the telephone number of that call centre had to be changed, every single freezer unit would have to be reprogrammed to dial the new number, taking engineers many days or weeks. Security alarms may be set up to automatically dial a call centre whenever there is an intruder alert.
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