FleXtel Service Update - December 2000
I am delighted by the tremendous response to the November email.
A few people are unable to read formatted text so I will use plain text from now on, click this link if you want to read the last email.
I have read all the comments and passed any suggestions for improvements to our design team...
SERVICE
ENHANCEMENTS
Replies
were mostly positive but two areas have been causing problems: -
1
Simpler Connection
A
major criticism was the effort required to activate a new number. As a result,
the 'Get Connected' process has been improved. Now, when you order a new number,
we will immediately send you a link in the Activation email. Click on this link
and the number will be activated. Much quicker and easier!
2
Simpler Number Selection
Although
the search facility has been well received, some have found it confusing. So we
changed it. Now, a Simplified search screen is shown with a button linking to
the original, advanced search page.
The other suggestions for new features or services are still being worked on and we will keep you informed of future developments.
We are always pleased to receive feedback, good or bad, so keep the comments coming to ask@flextel.com
Finally, I would like to wish you the Season's Greetings and a prosperous New Year.
Kevin
Archer
Marketing Manager
Direct:
+44 870 321 0700
Main:+44 870 321 0100 Fax:+44 870 321 0101
www.flextel.co.uk
FLEXible TELecoms