 News From FleXtel : May 2008
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Helping us to help you!
Ofcom, the communications regulator, has approached FleXtel to ask for our customers' help.
During previous public consultations Ofcom seemed of the view that personal numbers didn't have many genuine customers. However, opinions may have changed following the enforced, disastrous and short lived pricing announcement fiasco of last year.
Ofcom have now set up a completely new team to investigate personal numbers and their uses. They have asked FleXtel for details of end users who are willing to give feedback on how the service benefits them.
We need to assist Ofcom as much as possible because we are concerned that a lack of feedback would be a vindication of Ofcom's original stance that personal numbers have no legitimate use in the UK marketplace. This is why we are approaching you and asking for your assistance in maintaining what we know is a really great product.
- So, could you:-
- Give us permission to pass your details onto Ofcom, so they can approach you for feedback?
- Confirm that your current FleXtel account details are correct?
- Explain the application that you have for personal numbers and the benefits they give?
- Explain why personal numbers are used, rather than other products e.g. mobile, home line, premium rate etc.?
- Explain the impact on you, if your personal number was forced to change or the service was cancelled?
We appreciate that this is time consuming and you probably have better things to do, but without your help, we will have great difficulty engaging with Ofcom and convincing them to leave your personal numbers alone.
Previous updates are available at http://www.flextel.co.uk/press and we always welcome customer suggestions.
Thank you for your continued co-operation and support.
Kevin Archer
Marketing Manager
ask@flextel.com
Main : +44 870 3210 100
 News & Press Releases
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March 2008 - Free International Call Diversion
- Where do you want to go? ...Free call diversion goes further
December 2007 - 070 Numbers
- 070 Pre-Call Announcement - Going, Going, Gone! Ofcom blunder with 070 number service...
November 2007 - Voicemail and Conference services
- Voicemail and Conference services upgrade... record own voicemail and conference messages
September 2006 - Faxmail and Conference
- Flextel launch Faxmail and Conference services... New Faxmail and Conference services
June 2006 - Call Management
- FleXtel introduce a easier way to manage your calls using email... Call Management
September 2005 - Free International Call Diversion
- FleXtel goes international. ... Free International Call Diversion
May 2005 - Personal Number Presentation
- FleXtel introduce FNP a UK first for privacy and control... Personal Number Presentation
November 2004 - Intelligent Numbers
- Major service upgrade: ICD released... Intelligent Call Diversion
April 2004 - Revenue Share
- FleXtel announces new improved commission rates... Revenue Share
February 2004 - Dialled Number Display
- DND is released, know the callers purpose ... Dialled Number Display
July 2003 - Free Number Connection
- Connection charges dropped... Free connection of 0844, 0870, 0871 and 070 Numbers
December 2002 - Reseller Scheme Launched
- FleXtel announce the launch of its Reseller Scheme... Earn revenue share and call commission
October 2002 - Call Commission
- New ways to earn revenue and share call commission... Call Commission
May 2002 - Call Statistics
- New account feature:... Call Statistics
November 2001 - Internet World 2001
- FleXtel goes to... Internet World 2001
September 2001 - Multiple Number Call Control
- Control all your numbers from one Account screen... Multiple Number Call Control
June 2001 - Powerful Security and Privacy Features
- FleXtel improve user protection with... Powerful Security and Privacy Features
March 2001 - Mobile text (SMS) Control
- SMS rerouting introduced... International Mobile text (SMS) Control
- Mad March Hares Box Clever with .. SMS Control
December 2000 - Powerful Number Search, Simpler Connection
- Improved shoppinig features... Powerful Number Search, Simpler Connection
November 2000 - Alpha Dial Number Choice
- New number ranges and alphdial search released... Alpha Dial Number Choice
Press Office
For the latest and historic press pack information, please see the links below or call 087 123 PRESS.