Key Features

• Instant Routing
  By using a single FleXtel telephone number, you can change the destination of your calls 24 hours a day, 365 days a year, and you can do this from any location. In fact, you can control your FleXtel routing from just about any telephone in the world.
  

• International Routing
  As a result of falling international call charges, you can now divert your Personal and Business numbers around the world - free of charge! You pay nothing and your callers pay the same UK cost. Simply enter the international destination, and that's it!
  

• Privacy Protection
  Don't give out your real home or mobile number, FleXtel numbers protect your privacy and location by shielding your underlying number.
  

• Intelligent Call Diversion™ (ICD)
  If you can't answer a call or you're already busy on another, you may want the next call to go, automatically, to a colleague, voicemail or another branch, anywhere in the country, free of charge. You might even want to chain several numbers together and form a "Hunt Group"
                          ...now you can with FleXtel's ICD.
   
  Full details are given in the ICD User Guide or view a Macromedia Flash presentation to see how ICD works in practice.
  

• Anonymous Call Filter™ (ACF)
  • Divert 'withheld' calls to voicemail... identifying the caller, without them being offended.
    

• Dialled Number Display (DND)
  See which group of callers is ringing so you can answer the call in the correct manner. Give out a separate number for...
  Family, Friends, Colleagues, Customers, Adverts (one per ad.)
                            ...now you'll answer each call properly.
   
  Full details are given in the DND User Guide.
  

• FleXtel Number Presentation (FNP)

  A UK First for Privacy and Control:

  • Privacy
    • Masks your phone or mobile number.
    • Now you can call customers from home or mobile, but protect your private number.
  • Control
    • Leave your FleXtel on your contact's phone or mobile.
      • Calls won't be rejected by BT's Anonymous Call Reject Service (or similar).
      • Contacts can call back with ease using 'Missed Call' redial, such as BT's 1471 service.
    • Present your FleXtel, don't lose calls when you change location.
    • Show the same number from any telco, any phone, anywhere
• Voicemail
  Any FleXtel number can be set to route incoming calls to its voicemail service, with a standard greeting. When set, voicemail will be recorded and forwarded to your email address. It is possible to record a personalised greeting, using our simple telephone interface. Full information can be found in the User Guide.

• Faxmail
  Set any of your FleXtel Numbers to Faxmail and receive faxes by email!
  
• Free to use - no running costs, no dedicated fax line, no paper, no ink.
• No hardware to buy, maintain or replace.
• Private, direct to your registered email. Get your faxes on the move - even abroad!
  

Full details are given in the Faxmail User Guide.


• Conference Call
  Set any of your FleXtel Numbers to Conference and make them a virtual conference room; brilliant for business, fantastic for family.
  
  • Instant setup - no rental, usage fees or hardware required.
  • Environmentally friendly - no travelling, no room or office to hire.
    
  Full details are given in the Conference User Guide.
  

• Call Log
  
  • Did you miss that call?
  • Was your mobile out of coverage?
  • Was your destination pointing to the wrong place?
    • ...Now: Check who called!
       
  • If you're using (DND), you can still get the caller's number as well!
  • ...even if it's a 'withheld' number we give you a hint!
     
  • Log all calls: even busy or no reply calls...
    • ...check for that 'promised call' - no email, no call!
    • ...keep a record of nuisance, silent and abandoned calls.
    • ...check your sales team are performing.
  Full details are given in the Call Log User Guide
  

• Free Directory Listings
  You can have a free entry into the BT phonebook by completing our directory listing form.
  

• Call Stats
  • See Total Calls made to each of your FleXtel Numbers
    
  We have introduced this feature so you can see how many calls are made to each of your FleXtel Numbers. This will be an invaluable tool for business; it also shows you how many calls are missed, busy or unanswered. Call Statistics can be viewed through your Account.